Waiting game: An extended look at how we queue

You might have heard of a serpentine line, but did you know about jockeying and slips & skips? Enter the weird and wonderful world of waiting line design.

Making the best of waiting in line – The Irish Times

Getting started with your first waiting room : CrowdHandler Virtual Waiting Room

Gaming The Wait

Tetris: The Soviet 'mind game' that took over the world

Psychology of waiting in line / queuing

Why Queues Are Being 'Designed Out' - Endless Aisle

Waiting in Line. By Jackie Swift, by Cornell Research and Innovation

Waiting in Line at Grocery Store: Manage the Queue Visually

Trust The Process Philadelphia 76ers Shirt, hoodie, sweater, long sleeve and tank top

Five ways to make waiting in line a better experience